--- title: What to do when my battery isn't charging? description: Whenever the laptop battery was not charging at all Begin with suspecting it is the battery itself not charging anymore To test the make sure it’s not the battery itself not charging anymore If the fo --- [Skip to content](https://knowhow.zanenetworks.com/knowledge/what-to-do-when-my-battery-isnt-charging#main-content) English Show submenu for translations [Contact us](https://knowhow.zanenetworks.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://knowhow.zanenetworks.com/tickets-view?hsLang=en) ![ZN\_logo\_20th Anniv\_RGB300-1.png\]](https://knowhow.zanenetworks.com/hs-fs/hubfs/ZN_logo_20th%20Anniv_RGB300-1.png?height=40&name=ZN_logo_20th%20Anniv_RGB300-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://knowhow.zanenetworks.com/knowledge/kb-tickets/new) - [Customer portal](https://knowhow.zanenetworks.com/tickets-view) - Go to zanenetworks.com Go to zanenetworks.com How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://knowhow.zanenetworks.com/knowledge?hsLang=en) 2. [Call Center](https://knowhow.zanenetworks.com/knowledge/call-center?hsLang=en) 3. [Hardware Support](https://knowhow.zanenetworks.com/knowledge/call-center?hsLang=en#hardware-support) # What to do when my battery isn't charging? Whenever the laptop battery was not charging at all Begin with suspecting it is the battery itself not charging anymore To test the make sure it’s not the battery itself not charging anymore - Use a different charger - Make sure the charger is cool and not overheating - Plug into a different outlet If the following doesn't work, it is battery itself and will need repairing/replacing - [HubSpot Internal](https://knowhow.zanenetworks.com/knowledge/hubspot-internal?hsLang=en#main-content) - [Calls](https://knowhow.zanenetworks.com/knowledge/hubspot-internal?hsLang=en#calls) - [Contacts](https://knowhow.zanenetworks.com/knowledge/hubspot-internal?hsLang=en#contacts) - [Companies](https://knowhow.zanenetworks.com/knowledge/hubspot-internal?hsLang=en#companies) - [Reports](https://knowhow.zanenetworks.com/knowledge/hubspot-internal?hsLang=en#reports) - [Notes](https://knowhow.zanenetworks.com/knowledge/hubspot-internal?hsLang=en#notes) - [Tasks](https://knowhow.zanenetworks.com/knowledge/hubspot-internal?hsLang=en#tasks) - [Account Support](https://knowhow.zanenetworks.com/knowledge/account-support?hsLang=en#main-content) - [Microsoft](https://knowhow.zanenetworks.com/knowledge/account-support?hsLang=en#microsoft) - [Call Center](https://knowhow.zanenetworks.com/knowledge/call-center?hsLang=en#main-content) - [Software Support](https://knowhow.zanenetworks.com/knowledge/call-center?hsLang=en#software-support) - [Hardware Support](https://knowhow.zanenetworks.com/knowledge/call-center?hsLang=en#hardware-support) [![Chill listening crop-3](https://knowhow.zanenetworks.com/hs-fs/hubfs/ZN_logo_20th%20Anniv_RGB300-2.png?width=24&height=24&name=ZN_logo_20th%20Anniv_RGB300-2.png "Chill listening crop-3")](http://zanenetworks.com) Help Center Copyright © 2026, Tier Support